Website Design
The Client is responsible for providing all photos and texts to be featured on the website. During the
design phase, the Client is entitled to a maximum of three (3) rounds of revisions. Each round corresponds to a
single, consolidated email containing all requested adjustments: text modifications, adding or replacing
photos, changes to the color palette, layout adjustments, or any other minor modifications. Major
modifications, such as adding a new page, as well as any additional revisions, will be billed at the
current hourly rate, with a minimum billing of 30 minutes per intervention.
One-Time Payment
A 50% deposit of the total amount is payable upon ordering, and the remaining 50% balance is due upon
delivery of the website. The first year includes website design, hosting, domain name registration,
an SSL certificate, and a professional email address. Starting from the second year, the renewal of
these services is available at a rate of $150/year or $15/month.
Monthly Payment
Monthly plans require an initial, mandatory 12-month commitment. They include website design,
hosting, domain name registration, an SSL certificate, a professional email address, Google Analytics integration, and
up to 60 minutes of minor modifications per month, subject to the terms outlined below.
Late Payment, Interest, and Service Interruption
In the event of a default on a monthly payment or an annual renewal by the due date, the following conditions shall automatically apply:
- Late Interest: Interest fees at a rate of 1.5% per month (18% per year) will be automatically calculated and applied to any outstanding balance from the first day of delay, without prior notice.
- Notice and Suspension: If a payment is overdue by more than fourteen (14) days, a courtesy notice will be sent by the Provider. If the account is not settled within seven (7) days following this notice, the Provider reserves the right to temporarily suspend the website and associated emails until the balance is fully paid (principal and accumulated interest), without waiving the Client's financial obligations.
- Reactivation Fees: If services (website and emails) are suspended due to non-payment, a flat reactivation fee of $50 will be charged to the Client. Full restoration of services will only be performed after full clearance and receipt of these fees and all outstanding balances.
Payment Methods
As all services are provided remotely, payments must be made exclusively
via Interac e-Transfer. Personal or corporate checks are
not accepted, with the sole exception of certified or bank-guaranteed checks.
Included Modifications (Monthly Plan)
Monthly modifications are limited to a maximum of 3 requests per month. Unused maintenance time
cannot be carried over to the following month. Any work exceeding the included time
will be billed at the current rate, with a minimum billing of 30 minutes per intervention.
Additional Work
The creation of new pages, integration of new features, major redesigns, or
any element requiring substantial development will be subject to a separate quote billed at the
current rate.
One-Time Payment and Renewal
A 50% deposit of the total amount is payable upon ordering, and the remaining 50% balance is due upon delivery
of the website. The first year includes website design, hosting, domain name registration, an SSL certificate, and a
professional email address. Starting from the second year, the Client can choose between two hosting plans:
- Essential Plan: $15/month (or $150/year) for technical maintenance only
(hosting, domain, SSL, email). Modifications are then billed at the hourly rate.
- Platinum Plan: $65/month (or $649/year) including technical maintenance as well as up to 60
minutes of minor modifications per month, subject to the same validity conditions
(maximum of 3 requests, non-transferable).
Turnaround Time
The standard turnaround time for processing and completing requested modifications is
48 to 72 business hours. This timeframe is provided as an estimate and may
vary based on current workload and the technical complexity of the request.
Renewal and Termination
Services renew automatically to prevent any service interruption. Any request for non-renewal
or termination must be submitted in writing at least 30 days prior to the renewal date.
Intellectual Property
The Client remains the exclusive owner of their domain name and content (texts and images provided),
subject to full payment of all amounts due and the terms of the applicable agreement.
The complete terms and conditions applicable to each project are detailed in
the quote and contract accepted by the Client.
